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+49 (0)371 47 85 555

For questions, you can reach us from Monday till Thursday from 10 a.m. to 6 p.m. (CET) and Fridays from 10 a.m. till 2 p.m. (CET).

Praise & Criticism

We always endeavor to satisfy our customers with our service.

However, we are only human. There is a corner for comments, defects, and of course praise . We welcome any feedback and we will try our best to improve our services.

Is this the first time you have made an online purchase?

 Yes    No

How did you hear about us?

Internet Google

Internet Yahoo

Internet MyVideo

Internet other:   

CD Booklet

Live concert (e.g. flyers, posters, etc)

Magazines / which ones:   

Acquaintances / friends

What payment options do you prefer in general when shopping online?

Cash on delivery

Credit card

Direct debit

Prepayment

Paypal, clickandbuy, etc.

Invoice

Please review the following areas.

Range / item selection:

Very good

Good

Okay

Bad

Very bad

Item Description: Has this helped you?

Very good

Good

Okay

Bad

Very bad

Customer service / Hotline:

Very good

Good

Okay

Bad

Very bad

Customer service / Email:

Very good

Good

Okay

Bad

Very bad

Homepagedesign / Navigation:

Very good

Good

Okay

Bad

Very bad

Delivery periods:

Very good

Good

Okay

Bad

Very bad

Product quality:

Very good

Good

Okay

Bad

Very bad

Prices:

Very good

Good

Okay

Bad

Very bad

Your suggestion, criticism or praise:

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